Center’s focus on patient access also includes an expert panel discussion featuring Katie Scott of UPMC Enterprises
The Center for Connected Medicine (CCM) is shining a spotlight on patient access and why health systems are deploying new technology solutions to improve consumers’ ability to easily obtain medical care.
Patient access is a key priority for health systems in 2022, according to the CCM’s “Top of Mind for Top Health Systems 2022” research report, which is available to download from the CCM’s website. Patient access was identified as the challenge in health care most likely to be solved with technology in the coming year, the research found.
In addition to the research report, the CCM’s Top of Mind program also is discussing patient access through virtual events. An expert panel discussion featuring Katie Scott, Vice President of Digital Strategy at UPMC Enterprises, addresses key findings from the research and delivers insights from health system leaders.
The panel discussion also includes Katie Miller, Vice President of Access to Care at Ochsner Health System, and William Beninati, MD, Chief Medical Officer of Telehealth at Intermountain Healthcare. The discussion, “Top of Mind for Top Health Systems: Improving Patient Access,” is moderated by Adam Gale, President of KLAS Research.
The CCM’s Top of Mind program, which runs from December 2021 through March 2022, is focusing on improving patient access during a pivotal time for health systems. The COVID-19 pandemic continues to not only spur innovation in health systems but also impede traditional approaches to care delivery. Research respondents identified the need for more efficient use of resources and growing consumer demands as the leading reasons for pursuing patient access technology.
Conducted in partnership with KLAS Research, the Top of Mind research included interviews with 72 leaders from 67 health systems across the United States. The respondents included C-suite level executives, vice presidents, and directors, mostly in clinical information technology, digital strategy, and business roles.
The Top of Mind research defines patient access as technology that helps patients access and receive health care in an effective, convenient, and secure way — both for facilitating in-person and virtual care — and includes solutions such as self-scheduling, telehealth, remote patient monitoring, bill-pay, and price transparency tools.
Learn more about the Top of Mind research and download the report.